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. . . . 830.629.8400 Home About Us Conservation Residential Commercial Developers Community Careers Request Customer Call Back Pay your bill online SEARCH Home About Us Mission Board of Trustees Bid Opportunities Holiday Schedule Planning Capital Improvement Project Service Area Map Independent Registered Municipal Advisor Letter Resources Comprehensive Annual Financial Report (CAFR) Energy Cost Reduction Initiative Media Room Connections Quarterly Publications Contact Us Financial Operating Plan (FOP) Conservation Energy Efficiency Water Efficiency Drought-Tolerant Landscaping Assessments Rebates Instructional Videos Kids Conservation Zone Environmental Affairs Events Residential Service Conditions Policy (PDF) Current Policy UPDATED Policy – effective April 1, 2020 Account Login Electric, Water, and Wastewater Rates Residential and Commercial Construction Start, Stop and Transfer Services Deposit Requirements Payment Options Utility Bill Assistance Program Problems With Your Services? Additional Services and Information Dynamic Customer Connections Backflow Prevention Info Frequently Asked Questions Commercial Service Conditions Policy (PDF) Account Login Electric, Water, and Wastewater Rates Residential and Commercial Construction Start, Stop and Transfer Services Deposit Requirements Payment Options Problems With Your Services? Additional Services and Information Backflow Prevention Information Frequently Asked Questions Developers Service Conditions Policy (PDF) Residential and Commercial Construction Problems With Your Services? Backflow Prevention Frequently Asked Questions Community NBU Community Service Programs NBU University SAFEhaven in Schools Headwaters at the Comal NBU Care Certificates Speakers Bureau Careers Report an Outage Sign Up for Text Alerts Electric Outage Viewer Daily Water Readings Pay Your Bill Online Request Customer Call Back Contact Us COMMUNITY ALERT Beware of Scammers We have received reports from customers saying they have received calls and emails from scammers pretending to be NBU. Do not give a caller who you have not verified as an NBU employee any personal information nor click on any links, open attachments or QR codes from unverified NBU emails. You can always Contact our 24/7 Control Center at 830-629-4628 (4NBU) to verify the identity of an NBU employee and check on your account. Beware of Solar Claims Learn More. New Braunfels Utilities does not endorse ANY Solar vendors. NBU offers FREE evaluations of residential and commercial solar proposals. Learn more about the Solar Interconnection Process. . Welcome At New Braunfels Utilities we are about more than simply providing excellent electricity, water, and sewer services to our service area. Our customers are our neighbors and friends, and we cherish each of these relationships. We are committed to enhancing the quality of our community by providing innovative essential services. By utilizing consistent and efficient improvements and programs we give our neighbors the most valuable service possible. As good stewards, we utilize effective water conservation and environmental protection practices in order to keep the streams and community of New Braunfels pristine for our children and grandchildren. We look forward to serving you—our neighbors and friends—with the best in electric, water, and sewer services. Home | About Us | Conservation | Residential | Commercial | Developers | Community | Careers COPYRIGHT 2019 BY New Braunfels Utilities Admin Login Web Site Design and SEO by Proclaim Interactive...